How To Order
1. Online Ordering
This is the fastest and easiest way to order from us. As you browse through the site you can add items to your shopping cart by clicking the "order" button. You can change or remove items from your shopping cart at any point. When you're ready to check out just click on the checkout button on the far right side of the tool bar at the top of the page, or the the ?checkout? link at the bottom of every page.
2. Call Toll-free
You can use the shopping cart system to generate a printed order. Once you've printed your order, just call us at 1 877 467-1526 Monday through Friday between 9am and 5 pm E.S.T. (other times you may leave a message to be called back). We accept Visa, Mastercard, for phone orders. If you have questions about a product that you are interested in we will be happy to help you out.
3. Custom orders
Custom order requests can be made via email or by calling our toll free# 1 877 467-1526.
4. Mail Us
Once you have your printed order form you can also mail it to us along with your cheque, money order, or credit card information. Mail your orders to:
ASLAN Leather
PO Box 102 Stn. B,
Toronto, ON
M5T 2T3 Canada
Payment Options
All prices listed on the website are in US dollars.( note: Canadian and International customers pay in Canadian funds). For orders online, via fax, or phone, we accept Visa and Mastercard. For orders received through the mail we also accept cheques and money orders. Orders paid by cheque will be held until the cheque clears (between 7-10 days).
Shipping Options
Overseas customers please note rates will vary for International Orders depending on your location. You will be notified of any necessary rate adjustments.
We cannot be held responsible for confiscation or delays by customs. The customer must pay duty, taxes, and brokerage charges.
*** Please note that shipping rates are calculated before taxes.
Same day and overnight shipping are available in Canada. Please contact us to request this service.
Shipping Rates to Canada
| Order Total | Canada Post | XPressPost | UPS 3 Day * |
| Up to $20.00 | $8.50 | $13.50 | N/A |
| $20.01 to $100.00 | $15.50 | $18.50 | $28.50 |
| $100.01 to $200.00 | $19.50 | $24.50 | $43.50 |
| $200.01 or more | $25.50 | $30.00 | $49.50 |
Shipping Rates to the USA
| Order Total | Canada Post | XPressPost | UPS 3 Day * |
| Up to $20.00 | $15.00 | $24.50 | N/A |
| $20.01 to $100.00 | $22.50 | $28.50 | $85 |
| $100.01 to $200.00 | $26.50 | $35.00 | $85 |
| $200.01 or more | $30.50 | $42.50 | $85 |
Shipping Rates Overseas
| Order Total | Canada Post | XPressPost |
| Up to $20.00 | N/A | N/A |
| $20.01 to $100.00 | $45.00 | $70.00 |
| $100.01 to $200.00 | $45.00 | $76.50 |
| $200.01 or more | $55.00 | $79.50 |
Same day and overnight shipping are available only in Canada. Please *** please note that shipping rates are calculated before taxes.
*overseas Canada Post does not include a tracking# use this service with the understanding that if the package does not arrive you cannot trace it’s whereabouts
*UPS 3day select delivery can take up to 5 days depending on customs
Delivery Times
- All orders are processed daily by 2:00pm . Any order received after 2:00 may be processed on the following day. Orders are not processed Saturday and Sunday.
- XpressPost shipments are usually delivered in 2-5 days. XpressPost and UPS issue tracking numbers, allowing you to track your order.
- For Canada Post orders please allow 5-15 days from the time your order has been processed. You will be contacted via email the day that your order is shipped.
- For UPS orders please allow 1 extra day from the date that your order is shipped ie. 3 day select shipped Monday will arrive on Friday.
Guarantee
All ASLAN items come with a lifetime gaurantee. If your ASLAN item becomes defective during normal* use you can return it to the address listed below and we will repair or replace it free of charge. This also applies to all Happy Valley silicone toys.
*subject to our discretion.
Items may be shipped to:
ASLAN Leather
PO Box 102 Stn B
Toronto. ON M5T 2T3
Canada
